![]() ![]() If the item is found to be defective, we will issue a refund. Once we have received the approved returned item, we will review its condition.Use the Contact Us form to submit pics/videos for your return request. If a customer claims an item is defective/damaged, the customer must provide proof prior to return, with no exceptions.The customer is also vulnerable to the 15% restocking fee as well as any shipping charges the seller has paid out. If a customer refuses to or fails to send photos/video of a claimed malfunctioning/damaged item, this return will be treated as “buyer’s remorse” and the customer is solely responsible for shipping it back.For items that arrive damaged or are defective, YOU MUST provide video/photos to support your claim that the item arrived damaged or is malfunctioning.Item malfunctioned during the 30 day returns period (Assuming the customer assembled the item properly per the instruction manual).Item arrived defective and cannot be fixed with a replacement part. ![]() Under the circumstance that you receive a damaged or defective item, we will be able to exchange or cover the shipping fee if you decide to return it. ![]() All of our Products are strictly tested by our quality inspection team before shipment, if you find any quality issue, please email us at You will receive a response within 48 hours.ġ. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |